Terms of service
These terms governing
- the use of this application e
- any other agreement or legal relationship with the owner
in a binding way. The expressions with the capital initial are defined in the relative section of this document.
The user is asked to read this document carefully.
The person responsible for this application is:
Frame s.r.l. Via Monviso, 31 - 10040 Volvera (TO) - Italy
Email address of the owner: firstname.lastname@example.org
To know at a glance
- The right of withdrawal applies only to European consumers.
- The use of the service/of this application is reserved for consumers only.
Conditions of use
Unless otherwise specified, the conditions of use of this application exposed in this section are generally valid.
Further conditions of use or access applicable in particular situations are expressly indicated in this document.
Using this application, the user declares to meet the following requirements:
- The user acts as a consumer;
To take advantage of the service, the user can open an account indicating all the data and information requested in a complete and truthful way.
You can use the service even without registering or creating an account. In this case, however, certain functions may not be available.
It is the responsibility of users to keep their access credentials safely and preserve their confidentiality. To this end, users must choose a password that corresponds to the highest level of security available on this application.
By creating an account, the user agrees to be fully responsible for each activity carried out with his access credentials.
Users are required to inform the owner immediately and uniquely through the contact details indicated in this document if they believe that their personal information, such as the user account, access credentials or personal data, have been violated, illegally disseminated or stolen.
The user is free to close his account and cease the use of the service at any time, following this procedure:
- By contacting the owner to the contact details in this document.
Account suspension and cancellation
The owner reserves the right to suspend or cancel the account of a user at any time at his own discretion and without notice, if he considers it inappropriate, offensive or against these terms.
The suspension or cancellation of the account does not give the user any right to compensation, refund or compensation.
The suspension or cancellation of an account for reasons charged to the user does not exempt the user from paying the fees or possibly applicable prices.
Contained on this application
Unless otherwise specified or clearly recognizable, all the contents available on this application are owned by or provided by the owner or/by its layoffs.
The owner adopts the utmost care so that the content available on this application does not violate the applicable legislation or third party rights. However, it is not always possible to achieve this result.
In such cases, without any prejudice to the legally exercisable rights and claims, users are asked to direct the relative complaints to the contact details specified in this document.
Rights on the contents of this application
The owner expressly holds and reserves any right of intellectual property right on the aforementioned contents.
Users are not authorized to use content in any way that it is not necessary or implicit in the correct use of the service.
In particular, but without exclusions, users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, granting sublhylence, transforming, transferring/alienating to third parties or creating works derivatives starting from the content available on this application, to allow third parties to undertake these activities through your user account or device, even without your knowledge.
If expressly indicated on this application, the user is authorized to download, copy and/or share certain contents available on this application exclusively for personal and non -commercial purposes and on condition that the attribution of the authorship of the work is observed as well as the indication of any other relevant circumstance requested by the owner.
The limitations and exclusions provided for by the copyright legislation remain firm.
Access to external resources
Through this application, users may have access to resources provided by third parties. Users recognize and accept that the owner has no control over these resources and therefore does not respond to their content and availability.
The conditions applicable to the resources provided by third parties, including those applicable to any content concessions on content, are determined by the third parties and regulated in the relative terms and conditions or, in their absence, by law.
This application and the service can be used only for the purposes for which they are offered, according to these terms and pursuant to the applicable law.
It is the exclusive responsibility of the user to ensure that the use of this application and/or service does not violate the law, regulations or third party rights.
Therefore, the owner reserves the right to adopt any suitable measure to protect their legitimate interests, and in particular to deny the user access to this application or to the service, resolve contracts, report any censored activity carried out through this application or The service to the competent authorities - p. e.g. The judicial or administrative authority - whenever the user puts in place or there is the suspicion that puts in place:
- violations of the law, regulations and/or terms;
- third party rights injuries;
- acts that can considerably affect the legitimate interests of the owner;
- offenses to the owner or a third.
This application allows users to receive advantages if, thanks to their recommendation, a new user acquires a product offered on this application.
To take advantage of this opportunity, the user can invite friends to buy products on this application by sending them a special code provided by the owner. Each code can only be redeemed once.
If one of the people invited by purchasing a product on this application decides to redeem an invitation code, the user who invited it will receive the advantage or benefit (such as, for example: a discount, an additional service, an upgrade etc.) indicated on this application.
The invitation codes could be spent only for some products among those offered on this application.
The owner reserves the right to cease the offer at any time at its discretion.
Although there is no limit to the number of people who can be invited, the number of advantages or benefits that each user can receive for an equal number of redeemed invitation codes could be subjected to a maximum limit.
Terms and conditions of sale
Some of the products offered on this application as part of the service are paid.
The rates, duration and conditions applicable to the sale of these products are described below and in the respective sections of this application.
Prices, descriptions and availability of the products are specified in their respective sections of this application and are subject to modification without notice.
Although the products on this application are presented with the maximum accuracy technically possible, the representation on this application through any means (including, depending on the cases, graphic materials, images, colors, sounds) is to be understood as mere reference and does not imply any guarantee regarding the characteristics of the product purchased.
The characteristics of the selected product will be specified during the purchase procedure.
Each phase, from the choice of the product to the order in the order, is part of the purchase procedure.
The purchase procedure includes the following steps:
- Users are asked to choose the desired product and check their purchase choice.
- After checking the visible information in the purchase choice, users can place the order by submitting it.
Sending the order
The sending of the order entails the following:
- The sending of the order by the user determines the conclusion of the contract and brings to the user the obligation to pay price, taxes and any further charges and expenses, as specified on the order page.
- In the event that the purchased product requires an active contribution from the user, such as the supply of personal information or data, specifications or special requests, the forwarding of the order also constitutes the obligation to collaborate in the user consequence.
- Once the order is sent, users will be sent to a confirmation of receipt of the order.
All notifications relating to the purchasing procedure described above will be sent to the e -mail address provided by the user for this purpose.
During the purchase procedure and before the order, users are duly informed of all commissions, taxes and costs (including any shipping costs) that will be charged.
Prices on this application:
- Depending on the section that the user is consulting, they include all commissions, taxes and costs applicable or are indicated net of commissions, taxes and applicable costs.
Promotions and discounts
The owner could offer special discounts or promotions for the purchase of products. These promotions or discounts are always subject to the requirements and conditions provided for in the relative section of this application.
Promotions and offers are always granted to the only discretion of the owner.
Repeated or periodical promotions or discounts do not constitute any claim or right operated by users in the future.
Depending on the cases, discounts and promotions are valid for a certain period of time or as long as stocks last. Unless otherwise specified, the time limitations of promotions and discounts are intended to refer to the time zone of the owner's headquarters, as indicated in the contact details in this document.
Promotions and discounts can be offered in the form of vouchers.
In the event of violation of the conditions applicable to vouchers, the owner can legitimately refuse to fulfill his contractual obligations and expressly reserves the right to act in the appropriate judicial offices in order to protect his rights and interests.
Any additional or divergent provisions applicable to the use of the vouchers reported on the relevant information page or on the voucher themselves prevail in any case, regardless of the following provisions.
Unless otherwise specified, the following rules apply to the use of the vouchers:
- Each voucher is valid only if used according to the methods and time specified on the website and/or good;
- The voucher can only be redeemed in full at the time of purchase - partial use is not allowed;
- Unless otherwise specified, the disposable vouchers can be redeemed only once for purchase and can therefore be redeemed only once even in the case of installment purchases;
- The vouchers cannot be combined;
- The voucher must be used within the specified validity term. The term expired, the voucher will be automatically canceled. Any possibility of claiming rights, including reimbursement of the value of the voucher, remains excluded;
- The user has no right to any crediting/reimbursement/compensation in case there is a difference between the value of the voucher and the redeemed value;
- The voucher is to be understood exclusively for non -commercial use. The reproduction, counterfeiting and marketing of the voucher are severely prohibited, as well as any illegal activity connected to the purchase and/or use of the voucher.
Means of payment
The details relating to the vehicles accepted are highlighted during the purchase procedure.
Some means of payment are linked to further conditions or involve additional costs. Detailed information is shown in the relevant section of this application.
All payments are managed independently by third party services. Therefore, this application does not collect data relating to payment - which credit card numbers - but receives a notification once the payment has been successful.
In the event that the payment made with one of the available vehicles faces or is refused by the payment service provider, the owner is not obliged to perform the order. Any costs or commissions deriving from the failed or refused payment are borne by the user.
Authorization for future payments via Paypal
In the event that the user authorizes the PayPal function that allows future purchases, this application will store an identification code connected to the user's paypal account. In this way this application can automatically process payments for future purchases or for the payment of periodic installments of a previous purchase.
The authorization can be revoked at any time by contacting the owner or by changing PayPal's personal settings.
Reserve of ownership
Until receiving the payment of the full purchase price by the owner, the user does not buy the property of the products ordered.
Deliveries are carried out at the address indicated by the user and in the manner indicated in the order summary.
At the time of delivery, users must check the content of the package and promptly report any anomalies to the contact details reported in this document or as described in the delivery bubble. Users can refuse to accept the package if visibly damaged.
Delivery can take place in the countries or territories specified in the relative section of this application.
Delivery times are indicated on this application or during the purchase procedure.
The owner does not respond in any way of any delivery errors deriving from inaccuracies or omissions committed by the user as the purchase order, nor for any damages or delays that occurred after delivery to the courier if the latter was appointed by 'User.
In the event that the assets are not delivered or withdrawn at the moment or within the established deadline, they will be returned to the owner, who will contact the user to program a second attempt to deliver or agree further measures.
Unless otherwise specified, any delivery attempt starting from the second will be borne by the user.
Right of withdrawal
Unless an exception uses, the user could enjoy the right to withdraw from the contract within the term specified (normally 14 days) for any reason and without justification. The user can find more information on the right of withdrawal in this section.
Who enjoys the right of withdrawal
If one of the exceptions below the extent does not resort, users who act as European consumers enjoy by law of the right to withdraw from the contracts concluded online (distance contracts) within the period of time specified later for any reason and without the need for justification.
Travelers who do not meet these requirements do not enjoy the rights described in this section.
Exercise of the right of withdrawal
To exercise the right of withdrawal, the user must send the owner an unequivocal communication of his intention to withdraw from the contract.
To this end, the user can use the type withdrawal form available in the definitions section of this document. However, the user is free to express his intention to withdraw from the contract in any other suitable form. In order to respect the period within which the right must be exercised, the user must send the declaration of withdrawal before the withdrawal deadline expires.
When does the withdrawal deadline expire?
- In case of purchase of goods, the term of withdrawal expires after 14 days from the day when the user or a third - commissioned by these and different from the courier - prevales possession of the goods.
- In case of purchase of multiple goods ordered togetherbut delivered separately or in the event of purchase of a single property composed of several lots or pieces delivered separately the withdrawal deadline expires after 14 days from the day the user or a third party - from these and other than the courier - takes possession of the last of the assets, lots or pieces.
Effects of withdrawal
The Data Controller reimburses all the payments received including, if made, those relating to the delivery costs to users who have correctly exercised the right of withdrawal.
However, the greater cost deriving from the choice of a particular delivery method other than the cheaper standard delivery offered by the owner will remain the responsibility of the user.
The reimbursement takes place without undue delay and in any case within 14 days from the day the owner was informed of the user's decision to withdraw from the contract. Except where otherwise agreed with the user, the refund is made using the same payment vehicle used for the initial transaction. The user must not incur any cost as a consequence of the withdrawal.
... on the purchase contracts of tangible goods
Unless the owner has offered to withdraw the goods, the user is required to return them to the owner or other person authorized by them to receive them without undue delay and in any case within 14 days from the day he communicated his own intention to withdraw from the contract.
The term is respected whether the delivery of the assets to the courier or to another authorized person takes place before the expiry of the 14 -day period described above. The reimbursement can be retained until receipt of the assets or until the user has provided proof that they have returned them.
The user responds to the decrease in the value of the assets deriving from a use of the goods other than that necessary to establish their nature, characteristics and operation.
The return costs of the return are borne by the user.
Legal guarantee of product conformity
Based on European legislation, the seller guarantees the compliance of the goods sold for a minimum period of 2 years from delivery. Therefore, the seller is required to ensure that the goods purchased have the quality, functionality or characteristics promised or reasonably predictable for at least two years from the moment of delivery to the buyer.
If users act as European consumers, the legal guarantee of conformity of the goods applies to the articles available on this application in accordance with the laws of the country in which they usually reside.
The national laws of this country can grant these users wider rights.
Consumers who do not act as European consumers could enjoy guarantee rights of conformity pursuant to the country's legislation in which they usually reside.
Limitation of liability and manleva
Limitation of liability
No provision of these terms excludes, limits or modifies any guarantee, condition, manlle, right or protection that the user may have pursuant to the competition and consumer act 2010 (CTH) or other similar state and territorial legislation and which constitutes a right which cannot in any way be excluded, limited or modified (law not excluded). Within the maximum limits allowed by the law, our responsibility towards the User, including the responsibility for the violation of a non -exclusionable right and any other liability not otherwise excluded pursuant to these terms and conditions, is limited to the discretion of the owner, to a new supply of services or to pay the cost for repeating their supply.
Exclusion of guarantee
The owner provides this application "as it is" and according to availability. The use of the service is at the risk of the user. Within the maximum limits allowed by the law, the owner expressly excludes the conditions, agreements and guarantees of any type - whether they expressed, implicit, status or other types, including, by way of example but not exhaustive, any implicit guarantees of marketability, of suitability for a particular purpose or non-union of third party rights. No advice or information, be it oral or written, that the user has obtained from the owner or through the service will create guarantees not expressly provided for in this document
Without prejudice to the above, the owner and its subordinates, affiliates, officials, agents, joint joints, partners, suppliers and employees do not guarantee that the content is accurate, reliable or correct; that the service will be available, in an uninterrupted and safe way, at any time or particular place; that any defects or errors will be correct; or that the service is virus without viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the service is unloaded at the risk of the user and the user is the only responsible for any damage to the IT system or the mobile device or for the loss of data resulting from this operation or from the use of the service by the user.
The owner does not guarantee, approves, ensures or assumes responsibility for any product or service advertised or offered by third parties through the service or no website or service connected via Hyperlink. In addition, the owner does not take part in any way monitors any transaction between users and third party suppliers of products or services.
The service could become inaccessible or not functioning correctly with the browser, user's device and/or operating system. The owner cannot be held responsible for any damage, whether perceived or effective, deriving from the content, operation or use of the service.
Federal laws, some states and other jurisdictions do not allow the exclusion and limitation of certain implicit guarantees. The above exclusions may not apply to users. This agreement gives users particular legal rights. Users could enjoy further rights that vary from state to state. The limitations and exclusions provided for by this agreement apply within the limits provided for by law.
Limitation of liability
In the maximum limits allowed by the applicable law, in no case, the owner and its subordinates, affiliates, officials, agents, joint joints, partners, suppliers and employees may be held responsible for
- Any indirect, intentional, collateral, particular, consequential or exemplary damage, including, by way of example but not exhaustive, damage deriving from the loss of profits, starting, use, data or other immaterial losses, deriving from or relating to the relative to use, or the impossibility of using the service; And
- any damage, loss or injury resulting from hacked, tampering or other ignited or unauthorized use of the service or user account or information contained in it;
- any error, lack or inaccuracy in content;
- personal injuries or material damage, of any nature, deriving from the access or use of the service by the user;
- any not authorized on to the owner's security servers and/or any personal information stored therein
- any interruption or termination of transmissions from or to the service;
- Any bug, viruses, trojans or the like that can be transmitted to or through the service;
- any error or omission in any content or for any loss or damage suffered following the use of any published content, sent via email, transmitted or otherwise made available through the service; and/or
- the defamatory, offensive or illegal conduct of any user or third parties. In no case, the owner and his subordinates, affiliates, officials, agents, joint joints, partners, suppliers and employees can be held responsible for any request for compensation, procedure, responsibility, obligation, damage, loss or cost for an amount greater than The one paid by the user to the owner over the previous 12 months, or for the period of duration of this agreement between the owner and the user, depending on which of the two is shorter.
This section on the limitation of liability applies within the maximum limits allowed by the law in the applicable jurisdiction, regardless of the fact that the alleged responsibility derives from the contract, illegal act, negligence, objective responsibility or by any other foundation, even if the owner had been warned of the possibility of the occurrence of this damage. Some jurisdictions do not allow the exclusion or limitation of collateral and consequential damage, therefore the limitations or exclusions mentioned above may not apply to the user. These terms give the user specific legal rights and the user could enjoy other rights vary from jurisdiction to jurisdiction. The exceptions, exclusions or limitations of liability provided for by these terms do not apply beyond the limits required by applicable law.
The user undertakes to defend, Manlevare and hold the owner and his subordinates, affiliates, officials, agents, partners of the trademark, partners, suppliers and employees against any claim or claim, damage, obligation, loss, responsibility, charges. o debt and expenditure, including, without any limitation, charges and legal expenses deriving from
- use or access to the service by the user, including any data or content transmitted or received by the user;
- The violation of these terms by the user, including, by way of example but not exhaustive, any violations by the user of any declaration or guarantee provided for by these terms;
- the violation by the user of any right of third parties, including, but not limited to, any right relating to privacy or intellectual property;
- the violation by the user of any law, rule or current regulation
- Any content sent by the user's account, including, by way of example but not exhaustive, misunderstood information, false or inaccurate and also including the case in which access is carried out by third parties with username and user passwords or other measures or other measures security, if present;
- the malicious conduct of the user; or
- The violation of any legal provision by the user or his affiliates, officials, agents, joint joints, partners, suppliers and employees, within the limits allowed by applicable law
No implicit renunciation
The failure to exercise the rights of law or claims deriving from these terms by the owner does not constitute renunciation of the same. No renunciation can be considered definitive in relation to a specific right or any other right.
Interruption of the service
To ensure the best level of service as possible, the owner reserves the right to stop the service for maintenance purposes, system updates or for any other modification, giving suitable news to users.
Within the legal limits, the owner reserves the right to suspend or fully end the service. In the event of termination of the service, the owner will work for users to extract their personal data and information according to the legal provisions.
In addition, the service may not be available for causes that escape the reasonable control of the owner, such as causes of force majeure (eg strikes, infrastructure malfunctions, blackout etc.).
Users are not authorized to reproduce, duplicate, copy, sell, resell or take advantage of this application or service in full or in part without prior written consent of the owner, expressed directly or through a legitimate resale program.
Without prejudice to any more specific provision contained in terms, intellectual and industrial property rights, such as copyright, brands, patents and models relating to this application are exclusively detained by the owner or by its firefighters and are protected Pursuant to the legislation and international treaties applicable to intellectual property.
All brands - denominatives or figurative - and any other distinctive sign, company, service brand, illustration, image or logo that appear in connection with this application are and remain the exclusive property of the owner or its firefighters and are protected pursuant to the legislation and international treaties applicable to intellectual property.
Changes of the terms
The owner reserves the right to modify the terms at any time. In this case, the owner will give appropriate news of the changes to users.
The changes will have effects on the relationship with the user only for the future.
The continuous use of the service implies the acceptance of the user of the updated terms. If the user does not want to accept the changes, he must cease the use of the service. Failure to accept the updated terms could lead to the faculty of each part of withdrawing from the agreement.
The previous version applicable continues to regulate the relationship until the user accepts. This version can be requested from the owner.
If requested by the applicable law, the owner will specify the date within which the changes to the terms will enter into force.
Sale of the contract
The owner reserves the right to transfer, sell, have, novare or contracted individuals or all the rights and obligations according to these terms, having regard for the legitimate interests of users.
The provisions relating to the modification of these terms apply.
The user is not authorized to transfer or transfer his rights and obligations according to the terms without the written consent of the owner.
All communications related to the use of this application must be sent to the contact details indicated in this document.
If any of the provisions of these terms should be or become nothing or ineffective pursuant to the applicable law, the nullity or ineffectiveness of this provision does not cause ineffectiveness of the remaining forecasts, which therefore remain valid and effective.
If a provision of these terms should be or become nothing, invalid or ineffective, the parties will use to identify a valid and effective replacement arrangement of that nothing, disabled or ineffectively.
In the event of non -agreement in the aforementioned terms, if allowed or provided for by the applicable law, the provision, disabled or ineffective will be replaced by the applicable legal discipline.
Without prejudice to the above, the nullity, invalidity or ineffectiveness of a specific provision of these terms involves nullity of the entire agreement, unless the null provisions, invalid or ineffective within the framework of the agreement are essential or of this importance, that the Parties would not have concluded the contract if they had known that the provision would have been disabled, or in cases where the residual provisions would entail an excessive and unacceptable burden for one of the parties.
Any disabled or ineffective provision will be interpreted and adapted within the limits necessary to make it valid, effective and compliant with the original purpose.
These terms constitute the entire agreement between the user and the owner with reference to the regulated object and prevail over any other communication, including any previous agreements, between the parties regarding the regulated object.
These terms will be implemented in the broader measure allowed by law.
The terms are governed by the law of the place where the owner is established, as indicated in the relative section of this document regardless of the conflict rules.
Exception for European consumers
However, regardless of the above, if the user acts as a European consumer and has a habitual residence in a country whose law provides for a level of protection of higher consumers, this higher level of protection prevails.
The exclusive competence to know any dispute deriving from or in connection with the terms belongs to the judge of the place where the owner is established, as indicated in the relative section of this document.
Exception for European consumers
The above does not apply to users who act as European consumers or consumers located in Switzerland, Norway or Iceland.
Friendly composition of disputes
Users can report any disputes to the owner, who will try to resolve friendly.
Although the use of user rights to promote an action in court, in the event of disputes relating to the use of this application or service, users are asked to contact the owner to the contact details indicated in this document.
The user can direct a complaint to the owner's e-mail address indicated in this document, including a brief description and, if necessary, the details of the order, purchase or account concerned.
The owner will escape the request without undue delay and within 21 days of his reception.
Dispute resolution platform with consumers
The European Commission has introduced an online platform for the alternative resolution of disputes that promotes the extrajudicial composition of disputes relating to and deriving from sales and online service contracts.
Therefore, each European consumer can use this platform to terminate any dispute deriving from contracts concluded online. The platform isAvailable here.